Candle Care

Safety First

Our candles come with an important safety label to ensure customers are well informed on the correct and sensible use of our products. You will usually find this on the base of your candle.

Our Top Tips

In addition to standard safety guidelines on the safety label, please see below some advice when using our candles:

  • Ensure the wick is kept trimmed to approximately 5mm in length to control the flame height and burn time

  • Keep the wax pool free of any contaminants

  • Keep the lid on our tin candles when not in use to prevent dust from settling

  • Avoid burning candles in draughty areas to encourage an even burn

  • Burn candles for 3-4 hours at a time to achieve optimum burn and longevity

  • Never leave a burning candle unattended or around children and pets.


Achieving an even burn… It’s all in the first burn!

The most important rule applies to the very first time you light your candle. For the first burn, you must let the candle burn long enough to ensure the wax melts all the way to the edges of the candle.

The first time you light and enjoy your new candle sets the stage for how well the candle will perform throughout its life. If you don’t burn your candle long enough on the first burn, then the next time you burn your candle it will only ever burn up to that point, which is how tunneling happens. This is why we cannot stress the importance of the first burn enough as tunneling can easily be avoided if the first burn is done correctly.

We hope you have found post this useful and informative. If you have any questions, please get in touch.